Public Service Loan Forgiveness | The White House (2024)

Learn about the program and how to apply

The public service loan forgiveness (PSLF) time-limited changes expired October 31, 2022.

but borrowers who work in public service can still apply for forgiveness.

If you have worked in public service (federal, state, local, tribal government or a non-profit organization) for 10 years or more (even if not consecutively), you may be eligible to haveall your student debt canceled. Now, for a limited time, it is easier than ever to receive that forgiveness, or get credit toward forgiveness, if you have not yet served 10 years.But you must apply before October 31, 2022.

“Dedicated public servants are the lifeblood of democracy. They do the hard work that is essential to our country’s success – protecting us, teaching our children, keeping our streets clean and our lights on, and so much more.”

President Joe Biden

Use Our Simple Tool to See If You Are Eligible

Understand the Benefits and Drawbacks ofConsolidation,Including How it Impacts Eligibility for One-Time Debt Relief

Meet Fellow Public Servants

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Meet Elena, the Psychiatrist

Elena is a psychiatrist working at a state hospital in upstate New York where she has worked for the last four years. She previously worked for a non-profit hospital in New York City for seven years. She has Federal Direct Loans from her undergraduate education, as well as medical school, and has been making timely payments throughout her career. Should Elena apply for PSLF right now?

Yes! Why?– Under the temporary changes, Elena qualifies to receive credit for any past paymentseven if the payments were not on time or for less than the amount due. If Elena has made 120 monthly payments, then she wouldreceive forgiveness through the time-limited changes.

Vishal is an elementary school teacher in Lexington, Kentucky, where he’s been a teacher for the last three years. Previously, he worked for three years at a non-governmental organization (NGO) specializing in outreach and education for local farmers. Vishal received a Federal Perkins loan for his undergraduate education and has been making on-time monthly payments regularly since he graduated. Should Vishal apply for PSLF right now?

Yes! Why? – Under the temporary changes, Vishal can consolidate his Perkins Loans into a Direct Loan and count the 6 years’ worth of monthly payments towards forgiveness. But Vishal mustapply to consolidate and apply to the PSLF program by October 31. Once he consolidates, assuming he continues to work full-time at a public or private non-profit employer, he will have 4 more years of monthly payments before he receives forgiveness.

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Meet Carlos, the Grants Manager

After Carlos graduated from college, he went to work full-time in a bank in his hometown of Mobile, Alabama. He worked there for five years while making payments on his Federal Direct Loans. Carlos left the bank and went to work full-time for the City of Mobile as a Grants Manager where he has been working for the last ten years. He’s not sure how many payments he made throughout his time but he knows he didn’t make all his payments and, when he did, he didn’t always pay the full amount. Should Carlos apply for PSLF right now?

Yes! Why? – Even if Carlos has not made 120 payments, he should still apply because he has been working for a qualifying employer and, under the temporary changes, he can count many of his prior payments toward forgiveness even if it wasn’t for the full amount or on-time. Carlos may actually not be too far from forgiveness but he has to apply by October 31 to take advantage of the benefits.

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Meet Daniel, the Veteran

Daniel graduated from college in 2012 and served in the United States Army. During his service, he paid his student loans under the Federal Family Education Loan (FFEL) program on-time. Daniel decided to leave the Army in 2020 and began working for a privately-owned manufacturing company in Billings, Montana. He still owes money on his student loans and is wondering if he could be eligible for PSLF. Should Daniel apply for PSLF right now?

Yes! Why? — Daniel may be eligible to receive credit towards PSLF from his 8 years of service in the U.S. Army. In order to receive the full benefit of the temporary changes, he will need to apply to consolidate his loans into the Direct Loan program and apply for PSLF by October 31. However, given the privately-owned company Daniel currently works for does not meet the requirements of a qualifying employer he will not be able to receive forgiveness yet. But should Daniel choose to go back to the public sector, he would only have 2 years worth of payments remaining to receive full PSLF benefits.

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Meet Alicia, the Scientist

After attending the University of Chicago, Alicia moved abroad to work for a U.S.-based non-governmental organization (NGO) for six years. During her time abroad, she was paying her Direct Loans every month. She returned to the United States for her Master’s degree, during which she was not working but was still paying her student loans. Upon completion of her Master’s, she took a job with the State of Colorado as a scientist where she has worked for the last four years and continued to pay her student loans. Should Alicia apply for PSLF right now?

Yes! Why? – Alicia is eligible to receive forgiveness today due to her six years of service with a U.S.-based NGO and her four years of service with the State of Colorado. Under the temporary changes, even if she wasn’t on the right payment plan or did not make minimum, on-time payments, she would be eligible to receive the full benefit of PSLF having made 120 payments working for both qualified employers. Alicia should make sure she applies by October 31, 2022.

Help Is Here

Q&A

Any U.S. federal, state, local, or tribal government agency is considered a government employer for the PSLF Program. This includes employers such as the U.S. military, public elementary and secondary schools, public colleges and universities, public child and family service agencies, and special governmental districts (including entities such as public transportation, water, bridge district, or housing authorities).

A government contractor isn’t considered a government employer.

You can visit ourPublic Service Loan Forgiveness (PSLF) Help Tool, which will help you determine if an employer is considered a qualifying employer under the PSLF Program.

The specific job that you perform doesn’t matter, as long as you’re employed by a qualifying employer. For example, if you’re a full-time employee of a public school system, your employment would meet the requirements for PSLF, regardless of your position (teacher, administrator, support staff, etc.).

Yes. However, you must submit aPSLF Formshowing that you were employed full-time by a qualifying employer at the time you made each of the required 120 payments.

AmeriCorps or Peace Corps volunteer service does count. However, no other full-time volunteer service is eligible. You must be a full-time employee who is hired and paid by a qualifying employer.

Yes, under the temporary changes you are eligible for PSLF but you must apply before October 31, 2022.

Learn about some PSLF rules being waived for a limited time

No. Private education loans aren’t eligible for PSLF and can’t be consolidated into a Direct Consolidation Loan.

Defaulted Direct Loans are not eligible for PSLF. However, a defaulted loan may become eligible for PSLF if you resolve the default.Learn how to resolve the default through rehabilitation or consolidation.

Yes. Like other Direct Loans, Direct PLUS Loans are eligible for PSLF. Direct PLUS Loans are made to graduate and professional students. Direct PLUS Loans made to parents may need to be consolidated.

Still have questions?

Please visit The Department of Education’s Office of Federal Student Aid’s FAQ page.

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Public Service Loan Forgiveness | The White House (2024)

FAQs

Has anyone actually received public service loan forgiveness? ›

Are you unsure about applying for Public Service Loan Forgiveness (PSLF)? Tens of billions of federal student loan debt have been forgiven under PSLF and Temporary Expanded Public Service Loan Forgiveness (as of March 2024). Join the PSLF success stories with these four tips.

How many people get approved for public service loan forgiveness? ›

As of mid-July 2023, approximately 662,000 borrowers have qualified for forgiveness under the limited PSLF waiver.

What is the rejection rate for public service loan forgiveness? ›

At that time, when borrowers first started applying for forgiveness, we found that the PSLF program had denial rates upwards of 99%. Among reasons for denial, borrowers were told that they did not qualify because they were under the wrong loan program or had the wrong repayment plan.

What is the acceptance rate for public service loan forgiveness? ›

11% of all PSLF and TEPSLF applications have been approved, according to June 2023 data from the Department of Education (673,077 approved for discharge among 6,147,812 total applications). Total discharges processed included: 19,218 for PSLF and 6,520 for Temporary Expanded PSLF.

Why do so many people get denied PSLF? ›

“Errors, even as minor as spelling mistakes, can cause rejections. For PSLF for example, borrowers must thoroughly fill out an Employer Certification Form (ECF) with all of their previous employers, their Federal Employer Identification Numbers, tax status, and other details.

Does PSLF forgive the entire loan? ›

If you are approved for Public Service Loan Forgiveness, you'll be notified that the entire remaining balance of your eligible Direct Loans, including all outstanding interest and principal, will be forgiven.

How long does it take for PSLF to be approved? ›

A final review of your account will be done to process forgiveness, which will take at least 90 business days. You are required to continue making payments while your form is being processed, unless your account is in a forbearance status.

How long did it take to get PSLF approved? ›

The PSLF application process can take a few months. It may take longer if you haven't been submitting regular PSLF Forms, or shorter. During the wait, you have the option of continuing to make payments or putting your loans into forbearance.

Can you be denied Public Service Loan Forgiveness? ›

If we determine that you are not eligible for loan forgiveness, you will be notified of this determination and will be provided with the reason(s) you were determined to be ineligible. You will then be required to resume making payments on your loans according to the terms of your Master Promissory Note.

Is the 98% PSLF denied? ›

Studies show that only 6.7% of eligible borrowers apply for PSLF, and of those, 98% are denied. Most applications get denied because of misspelled words, missing the payment requirement, or missing documents. Read more stories from Personal Finance Insider.

Does forbearance count towards PSLF? ›

Typically, months in forbearance and deferment do not count towards PSLF. However, months during the COVID-19 payment pause (March 2020-September 2023), months that qualify under the IDR Adjustment, and months where loans are being placed on administrative forbearance after the repayment restart will count toward PSLF.

Do $0 payments count toward public service loan forgiveness? ›

Yes. Any month when your scheduled payment under an income-driven repayment plan is $0 will count toward PSLF if you also are employed full-time by a qualifying employer during that month.

How long does it take to hear back about public service loan forgiveness? ›

Once we've received all of the documentation needed to determine whether you qualify for loan forgiveness, you'll be notified. A final review of your account will be done to process forgiveness, which will take at least 90 business days.

How will I know if I get public service loan forgiveness? ›

Log in to StudentAid.gov to track your Public Service Loan Forgiveness (PSLF) application status or PSLF progress. Contact the Federal Student Aid Information Center at 1-800-433-3243 with additional questions.

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